Praise for TNA
"My order arrived this morning. Sweet! I will be ordering from you guys many more times. Prices are great, shipping was great...and you even questioned my order just to be sure (milspec tube and commercial stock). No one else does that. Thanks again and will be placing another order soon."
– Mike, Owen Sound ON
"I can't give high enough praise for this company. Ordered a bunch of barrel parts this morning and got an E-mail shortly after from them suggesting a few parts I may have missed and I indeed did miss some, they even gave me a free one-time-use promo code for free shipping so didn't have to pay shipping twice. Parts got shipped within the day. "On top of that their shipping is SIX FUCKING DOLLARS. That is awesome. "You can get any individual part you want from them. Hammer spring broke? Normally you'd be SOL and have to buy an new trigger group. These guys got your back. Eight dollars shipping included and you're back in business with the little spring you needed."
– Tyson K, Saskatchewan
"True North Arms are great to deal with and I highly recommend them."
– Mike Cogswell, Ontario
"I want to say that you guys have by far the best customer service I have ever experienced. Thank you for everything."
– Kalin D., Regina SK
"Thanks for the great service, fast shipping and a awesome product."
– Robert McNair, AB
"A retailer that actually gives a shit about its customers."
– Michal, Oakville ON
"Thanks for the great service with our recent order. We are looking forward to building up our AR lowers."
– Ivan, Ottawa ON
"Thanks again for the excellent service."
– Ryan Y., Vancouver
"As someone who's in the customer service/retail industry themselves, the amount of effort you've put into taking care of your customers, being insanely friendly and catering to any possible needs people have is something I've truly never seen anywhere before! "Keep up the amazing work man, and I'm hoping this website really grows for you because it seems like you're working really hard to make it the best you can and setting an amazing standard for customer service!"
– Dan N., Sudbury
"I wanted to let you know that I received my magazine order from you guys and couldn't be happier. I am very very impressed with the level of professionalism and excellent customer service you guys have shown during this deal. ... I want to say thank you very much and I will definitely be buying from you again."
– Vlad G., Ottawa
"I just wanted to express how happy I am with the quality of all the parts I've received so far, and how fast you guys ship them out."
– Marcos, Hamilton
"I just have to write and tell everyone what a fantastic first purchase experience I just had with True North Arms. Zach answered my EE plea with a few different options that he could provide for me. He even answered my followup email after midnight (his time) once. Could not have been more helpful if he tried. Prices are very fair with the cheapest shipping I have seen. "I specifically LOVE the website where the description of items include what tools are required and the degree of difficulty involved in adding or replacing the part. "It really comes through that Zach cares about each order and wants his business to be the best out there. I absolutely love his business model. True North Arms will be the first place I check for purchases now. Keep up the great work Zach!! I am truly impressed."
– Brian S., Chatham ON
"Love your service and prices. On the phone very helpful, thx!!!"
– Karmjit, Kamloops BC
"I'm super impressed with your selection and your service. I spend more time browsing your website than I should."
– Hashem, Ottawa ON
"I have to say I've never had the pleasure of dealing with such a great company! Most couldn't be bothered to answer such questions! I will spread the word!"
– Jay, St John's, NL
"Received my order today. Very fast service and products were good quality. Thanks and I will be ordering more stuff."
– David, Barrie ON
"Thank you very much Zach and Stanley for your outstanding customer service. Prompt, straight forward and honest people. Five star rating."
– Martin, Dartmouth, NS
TNA's Trader feedback on Canadiangunnutz.com
From our friends at reddit.com/r/canadaguns/
"I realized that I mucked up an order, and the guys there were not only able to correct it for me almost instantly, they didn't even charge me extra for shipping. Great experience, I'll be getting my barrel and handguard from them soon as well!"
"Great place to shop, just brought a bunch of triggers and buffer tubes. Stanley was great answering email."
"I approached them today about a parts kit configuration that wasn't listed on their store and they created the listing for me. Good folks."
"Yeah, Stanley and Zach are awesome, Zach even dropped off an order at my house personally during the Canada Post lockout threat. Great dudes."
"They're really helpful and knowledgeable people there. Very willing to go above and beyond and help out any way they can. Gave me a lot of information about rail systems and how to do the work on an AR-15 and I didn't even buy anything from them at that point! Definitely will buy my gear from them when I can afford it."
"They're really good guys, and always been a pleasure to deal with in the past."
"+1 for TNA, amazing service from them."
"TNA are some great guys to deal with, I'm always watching to see if they've got new stock of stuff too."
From our friends on CanadaGunNutz.com: "Placed my first order with True North last week and it arrived today. Top notch service and the products are great quality at reasonable prices. Added a new 15" rail, gas block, Butterfly Ambi Charging handle on my M&P15."
"Outstanding company to deal with. I've placed about 5 or 6 orders with them and everything has been perfect."
- Turf on CGN
"Just got my first order with TNA. Fast shipping, good quality and reasonable prices."
- OCanada on CGN