Shipping & Payment Methods
We charge a flat rate of $7.95 shipping and handling to anywhere in Canada, no minimum order. You'll see this at the checkout as TNA Super Value Flat Rate. Important note as of April 9 2020: starting April 2020 we are experimenting with offering ammunition for sale. For now, orders containing ammunition are temporarily not eligible for the $7.95 TNA Flat Rate shipping. Instead you will see your cost for UPS Standard shipping in the shopping cart. From now through June 2020 we are striving to develop a better way to ship ammunition that will have a more predictable cost structure for you. However, orders without ammunition are still always eligible for $7.95 Flat Rate or the Small Parts flat rate described below.
Some destinations are not eligible to receive ammunition shipments – if this is the case, you will see a notice in the shopping cart after providing your address.
As of May 27 2020, we can ship firearms via UPS, with the condition that an adult signs for the package. (UPS considers 'adult' to mean 19 or over).
We offer a shipping option called TNA Super Value Flat Rate (Small Parts) at a price of $2.95. The idea is to offer a lower cost shipping option on low-value orders of small items that can ship by 'oversized mail.' To qualify for the Small Parts rate, all items in the cart must be small enough that the final envelope fits through a 20mm slot; the cart subtotal must be $30.00 CAD or less; and the total ship weight must be 0.5kg or less. Of course you don't have to choose this method, you have the option to select a tracked parcel service such as Canada Post or UPS.
We are a Canadian company shipping from near Guelph, Ontario. All prices are in Canadian Dollars.
As of early 2020, we are shipping some products to the USA again. We may ship anything to the USA that is not a gun or gun part that was made in the USA (the law doesn't have to make sense). You are responsible for any import duties and following any laws or regulations in your jurisdiction(s). The most common item purchased by US residents are Canadian-made muzzle devices and these seem to deliver to the USA just fine. Please note that "Small Packet USA Air" shipping service does not provide tracking information, even though a tracking number may be provided. We find these parcels usually arrive at their US destinations within about 2 weeks.
If you are outside Canada or the USA
Regrettably we do not currently ship outside of Canada and the USA. Of course, anything is possible with an export permit, but more time and money will be involved - please contact us to discuss.
If you take advantage of our ultra-lowTNA Super Value Flat Rate, we usually ship by Canada Post, Expedited Parcel but we reserve the option to ship by other carriers and methods.
We accept the following credit cards:
- Visa Debit
- Mastercard Debit
You can also pay by Interac Email Money Transfer (EMT) -- simply choose EMT as checkout and follow the instructions. Tangerine Email Transfer is also acceptable. Cheques may be mailed in but will add a delay while we wait for it.
When you type a credit card number into our shopping cart, it does not pass through TNA servers at all - it goes directly to Moneris, a Canadian, PCI-certified credit card processor, through a process called Hosted Tokenization within an iFrame. No TNA employees nor contractors can see your credit card details. Even if you choose to "save" your credit card number with us, in fact it is stored in a secure server at Moneris called Moneris Vault, and TNA only retains a unique passcode (a token) that allows us to ask Moneris to charge your credit card. While TNA's server are quite secure, these process to storeyour credit card information only with a world-class and PCI-certified company provice extra peace of mind that your credit card information is safe.