ATTN: We recently updated our website, some links aren't perfect just yet. Customer accounts may require a password reset. Thank you for your patience.

Terms & Conditions

Details about our store policies can be found below.

Shipping Issues

  • Please report any item shortages or mistakes within 5 calendar days of delivery.
  • If a shipment to you comes back to us undeliverable for a wrong address, refused, or not picked up from the post office, we will re-ship at your request with actual shipping costs charged to you. We reserve the option to cancel and refund less shipping costs.
  • In the event of a shipment delayed or seemingly lost in transit you may request that we pursue an investigation with the carrier until the shipment is delivered or declared lost. Items will be re-shipped only after it is clear that the shipment in transit will not be delivered.

Returns

Since every customer, product, and situation is different, we handle all satisfaction deficiencies on a case-by-base basis. Please contact us before returning items.

In general, if we made a mistake, we fix it. If an item is defective out of the box, we help you get warranty work or replacement by the manufacturer/brand. If you changed your or are not satisfied for any reason, you are welcome to send it back for a refund or exchange, subject to conditions:

  • Must be returned by the original purchaser, within 365 days of delivery.
  • Returned merchandise should be in the same condition as when you received it, unused, undamaged, saleable, with original packaging. TNA reserves the right to determine if returned merchandise is in saleable condition.
  • Firearms and items in less than original condition will be subject to a restocking fee of up to 30%.
  • Items that are perishable, altered, customized, special ordered, or offered as "final sale" are ineligible for return.
  • Firearms are only returnable within 30 days of delivery by the original purchaser, unfired, unmodified, and subject to TNA's inspection approval, subject to restocking fee at TNA's discretion. Outside of these conditions, firearm issues should be directed to the manufacturer or distributor/importer.

After receipt of your item(s) at TNA, please allow up to three (3) weeks for processing your return and credit back to your method of payment.